Core Care Family Health Team

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Our Office is Open. 

COVID-19 Vaccines

Your Core Care doctors STRONGLY recommend that you get the COVID-19 vaccine.  The benefits of the vaccine far outweigh any risks - including for pregnant and breastfeeding women.  

Not really sure about the COVID-19 vaccine, or the information you've seen?  Click here to book a phone appointment to talk to a specialist doctor about your questions.

VACCINE EXEMPTIONS: There are very few reasons why you should not get the COVID-19 vaccine (such as an allergy to the components of the vaccine).  We are able to provide exemption letters only to those that have conditions on this listClick here to see the full list from the Ministry of Health.  If you do not have a condition on this list, we can't provide you an exemption letter.  

Book your COVID-19 Vaccine

**New: vaccine eligibility as follows:

Ages 12 and up (must be 12 by time of appointment)

To have the COVID-19 vaccine at a Public Health Clinic.  Click HERE to see if you're eligible and book your appointment.

You may also be able to get the vaccine at participating pharmacies.  Click HERE for a list of participating pharmacies.

If you have had 1 dose of COVID vaccine, you may be eligible to receive your second dose sooner.  Click HERE for more information on this.

Are you looking for proof of your vaccine doses?  You can email Public Health (click here) to request proof of vaccine.


Phone system changes:

Dear patients, we have recently changed our phone system and are working to make this better for you.  Please bear with us while we try to improve things to make your experience better.  Please do not dial any old extensions as they no longer work.

Note: please submit your email address only once.  You may update it here as well if it has changed.  If you are not a patient, please do not submit your address.

COVID Testing 

If you've been asked to book a COVID-19 test, please click the button to the left to schedule a test online.  Not sure if you should get a test?  Click here to find out.

Return to School During COVID-19

The Ontario government has recommendations in place for return to school.  We understand that your children will develop symptoms from time to time, after return to school.  Please be advised that the school is not able to request a note, or proof of a negative COVID test at this time.  Full information from the Ontario government can be found here.

Face Mask Exemptions

It is required that you wear a face mask indoors or outside in enclosed common areas when you are not able to social distance.  The mask must cover your nose, mouth, and chin without gaps.  People who should not wear a mask include:

1. Children under the age of 2

2. Anyone who has trouble breathing

3. Anyone who is unconscious, incapacitated, or otherwise unable to remove the mask without assistance

More information about this can be found here.

June 1, 2021 - the following changes are in effect.  Please check the website regularly for updates.

Our office is open and we are offering several options to meet your needs and keep you safe during this time (see options below).  The office is still open and will support your needs through advice, medicine refills, and appointments if felt to be appropriate for a family doctor's office.

Injection clinics are currently closed.  Injections will be available by appointment.

We will continue to support patients that require forms. Email may be temporarily required in some circumstances to facilitate this or supplement a telephone or virtual visit. We would like to remind patients that email is not secure and a form of one-way communication.

Please check our web site for updates.  Updates will be posted here first.  

Your doctors are trying to prevent the spread of this virus - particularly to vulnerable and high risk patients.  We thank you for your co-operation in helping keep our population safe.

Patient Public Health Line for COVID-19 inquiries: 905-974-9848.  For our own COVID-19 resources list, click HERE!

Office Visits

If you are booked to see the doctor and plan on bringing someone to accompany you to the visit, please limit this to 1 person only.  We encourage you to use your own face covering while visiting the office.

Alternatives to Office Visits

As we try to reduce face to face in-office visits, we will be implementing the use of phone visits, virtual visits, and email.  

Patients should expect a blocked number or unidentified caller for their telephone visit with the physician, PA or allied staff.

If you have been given the option of email communication with us, please be aware this email is not secure. At this time we are trialing the use of email for paperwork that would not require a face to face visit. We will do our best to respond but if your concern is not appropriate for this format we reserve the right to not reply.

If you have been offered a Virtual Visit, click here to learn more.

Prescription Renewal Requests

During these exceptional circumstances with COVID-19, we ask that if you need prescription renewal you contact your pharmacy and have them fax our office. You do not need to call our office to ask for one. Our usual policy will likely take into effect once the COVID precautions are lifted which is an annual check in for medication review in person with your physician.

Doctor Updates

Coming soon!  Your Core Care doctors rock!  Click on your doctor's name to see the exciting work they do beyond our clinic.

Dr. Brenda Copps

Dr. Jean Mullens

Dr. Narisa Duboff

Dr. Christine Glenny

Attention Smokers!


Did you know that quitting smoking is the single best thing you can do to improve your health?

We can help!  Call 905 528 5001 ext. 225. 

Free counselling and supplies (patch, gum, inhaler, medicines, and others) are available. 

Hours and Contact:

576 Main Street East

Hamilton Ontario Canada L8M 1J2

Looking for directions?  Click here.

Phone 905 528 5292

Fax 905 528 7753

Mon-Thurs 8:30am-12pm and 1-5pm

Friday 8:30am-12pm and 1-4pm

*Please note that during COVID, we are not able to hold our regular walk-in injection clinics.  If you need an injection that is essential, please contact our office to schedule a time when you can have this administered by one of our nurses.*

After Hours?  Click here!

Looking for a lab, x-ray, physiotherapy, location?  Click here.

Looking for an urgent care location?  Click here.

Core Care are proud members of the Hamilton Family Health Team!!  For more information about the HFHT, including groups and programs that are available, click the orange 'H' (HFHT Logo) below.

Welcome to Core Care FHT, your family doctor's website!  

Our mission: To educate and support our patient community by providing accessible, dependable, team care.

Our vision: To promote and provide excellent, innovative healthcare to our patient community through a dedicated, compassionate team.

Here, you will find updated information about your doctor, our office programs and news, and relevant, up to date health information.  Use the links above to navigate the site and click 'Home' to return here at any time.

Looking for something specific?  Try typing it in the box below and click 'Search':

Please note that Google Search is now ad-sponsored.  Please look out for the word 'Ad' beside links when you search.  Core Care does not endorse any ads shown by Google.